Below is a list of a few frequently asked questions. If there are further questions in your mind, don’t hesitate to contact us.
What is My Therapy Talk?+
It is an online therapy platform for people who cannot seek counseling in a traditional office. It addresses mental health care and helps members online through video, chat, audio, and text.
What is the role of My Therapy Talk?+
Therapy Talk helps you deal with a range of problems, including depression, stress, anxiety, relationships, addictions, and self-esteem affordably and easily. Help can be accessed anytime, anywhere.
Who will be helping me?+
After signing up, your licensed counselor will be assigned to you based on your preferences and the type of issues you are dealing with. Different counselors have different approaches and areas of focus, so it's essential to find the right person who can obtain the best results for you. If at any point, you feel it isn't a good fit, you may switch to a different counselor.
Who are the counselors?+
All are counselors and therapists are licensed, trained, experienced, and accredited psychologists (Ph.D./ PsyD), licensed marriage and family therapists (LMFT), licensed clinical social workers (LCSW) or licensed professional counselors (LPC or LPCC). All of them have a Master’s Degree or a Doctoral Degree in their field. They have been certified by their state's professional board after completing the necessary education, exams, training, and practice. They all possess at least three years of experience.
Can I trust you with my information?+
Of course. You can sign up with any name you want which will recognize you in the system. As soon as your counseling process is initiated, your emergency contact information will be requested, which is kept safe with us in our system. It can be accessed by the therapist only if we think you or someone else is in danger.
How does online counseling work?+
You sign up as a member, fill out the questionnaire, get the therapist, and start communicating whenever and wherever you want.
Can I unsubscribe?+
Canceling your subscription can quickly be done online. You can cancel future subscription payments online by following these steps: log in to your account, go to “Billing Settings,” then “Quit Counseling.” Your account will be closed, and you will see a message box stating, “You have unsubscribed.”
What is the pricing?+
Therapy pricing ranges from $30 to $100 per month and includes all your messaging, chats, phone, and video sessions.
How long will my therapist take to reply to my message?+
The speed at which the therapist responds depends on the interaction between you and your therapist. Some people have short, frequent interactions monthly, while others may have long, thorough, and less regular sessions.
Is there a way to stay anonymous?+
When you sign up, your full name is not required. You can pick any name which will identify you in our system.
Stay updated to know more about us. We hope to be of help to you in any way possible.